Free 2-Day Shipping & Free Returns!

Enjoy free standard shipping with any order on for US orders only by choosing ‘standard shipping’ option at checkout (delivery in 6-9 business days). For a limited time only, receive free 2-day shipping on orders $75 or more when you select 2-Day shipping at checkout (delivery in 4 business days).


  • What forms of payment do you accept?+-
    We currently accept Visa, MasterCard, Discover, and American Express.
    Our online store accepts US credit cards and valid US addresses. All prices shown in US Dollars
  • Is it safe to use my credit or debit on your site?+- is safe. Our website is protected by the SSL encryption technology of Thawte.
  • Do you charge sales tax on items/orders? +-
    Sales tax will be charged on all orders.
  • What are my shipping options?+-
    Shipping options can be found here: shipping options
  • Will you ship to a PO BOX?+-
    We can ship to a US PO box using only United States Postal Service (USPS).
  • Are there any shipping area restrictions?+-
    We currently ship orders within US. Our online store only accepts US credit cards with valid US addresses.
  • Do you backorder?+-
    We do not backorder items that have not shipped on your order. Please log on to our website @ for updated availability on the missing item(s) or to view and purchase similar products.
  • Do you have a catalog?+-
    We do not have a catalog. Our website carries the complete US product line.
  • What is Havaianas's Return Policy?+-
  • I want to return my purchase. What do I do?+-
  • What is's Privacy Policy?+-
    Our Privacy Policy can be found here: Privacy Policy
  • How quickly will my order be shipped?+-
    It takes 24 to 48 hours to process an order. Shipping times depend on the destination of the order as well as the shipping service selected. Click here to track your order.
  • How can I check the status of my order?+-
    To check the status of your order please click here for order status .
  • How can I cancel/change my order?+-
    Once an order has been placed it can not be changed. You can cancel your order up to 20 minutes after being placed. 20 minutes after the order has been placed it cannot be canceled and it will process in full.
  • When do you charge my credit card for an order?+-
    All credit cards are authorized at the moment of purchase. However, a credit card isn't charged until the items have shipped. If an order ships partially, the credit card will only be charged for the items shipped.
  • I am a wholesaler and am interested in ordering Havaianas. How do I place my order?+-
    Please send all wholesale requests to For wholesale inquiries please call: 1 (646) 854-6094
  • Do you have any special events?+-
    If you are interested in special events Havaianas may have, please sign up for the email newsletter to be notified of any events, promotions, etc.
  • How can I contact you?+-
  • How do I inquire about employment opportunities?+-
    Havaianas is looking for passionate, talented, and hard working people who want to summer with us all year long. Visit here to apply on our careers page and put a smile on people's feet!
Back To Top