Customer Service
Contact Us:
Ordering By Phone
Call toll free 1-866-822-0962
Hours of Operation:
Monday through Friday: 8 AM to 8 PM Eastern Time.
We accept Visa, Master Card, Discover, and American Express.
Send inquiries to:
Customer Service & Marketing:
info@havaianasus.com
Wholesale Accounts:
wholesale@havaianasus.com
Corporate Events:
the event location and size and we will get back to your request shortly.
Shipping Options:
- Standard Shipping (6 - 9 business days) - FREE
- Ground Shipping (5 - 7 business days) - $8.00
- USPS Priority Mail (5 - 7 business days) - $8.00
- 2-Business Day Shipping (4 business days including processing) - $15.00
- 1-Business Day Shipping (3 business days including processing) - $25.00
- Canada Shipping Options Standard Shipping (7-14 business days) - $5.00
Returns and Exchanges:
Your purchase can be returned or exchanged, within 30 days of purchase, as long as it meets the following requirements:
The product is returned in its original packaging
The original hang tag is attached to the sandal
There are no visible signs of wear and tear
A copy of your original receipt
Please click here to obtain return authorization
Please note: There are no returns on custom product. To ensure satisfaction, please double check all of your selections. All sales are final for Make Your Own.