Customer Service

Contact Us:

Ordering By Phone
Call toll free 1-877-200-2414

Hours of Operation:

Monday through Friday: 8 AM to 8 PM Eastern Time.

We accept Visa, Master Card, Discover, and American Express.

Send inquiries to:

Customer Service & Marketing:
info@havaianas.com

Wholesale Accounts:
wholesale@havaianasus.com
For wholesale inquiries please call: 1 (646) 854-6094

Corporate Events:

If you are interested in including Havaianas in your next corporate event,

please send us an email message at events@alpargatasusa.com with
the event location and size and we will get back to your request shortly.

Shipping Options:

Standard Shipping (6 - 9 business days) - FREE
Ground Shipping (5 - 7 business days) - $8.00
USPS Priority Mail (5 - 7 business days) - $8.00
2-Business Day Shipping (4 business days including processing) - $15.00

Returns and Exchanges:

Your purchase can be returned or exchanged, within 30 days of purchase, as long as it meets the following requirements:

The product is returned in its original packaging
The original hang tag is attached to the sandal
There are no visible signs of wear and tear
A copy of your original receipt

Please click here to obtain return authorization