Free Shipping and Returns on Any Order!

Enjoy free standard shipping with any order on for US orders only by choosing ‘standard shipping’ option at checkout (delivery in 6-9 business days). Offer not applicable on orders shipping to Canada.

Customer Service

Contact Us:

Ordering By Phone
Call toll free 1-877-200-2414

Hours of Operation:

Monday through Friday: 8 AM to 8 PM Eastern Time.

We accept Visa, Master Card, Discover, and American Express.

Send inquiries to:

Customer Service & Marketing:

Wholesale Accounts:

Corporate Events:

If you are interested in including Havaianas in your next corporate event, 
please send us an email message at with 
the event location and size and we will get back to your request shortly.

Shipping Options:

  • Standard Shipping (6 - 9 business days) - FREE
  • Ground Shipping (5 - 7 business days) - $8.00
  • USPS Priority Mail (5 - 7 business days) - $8.00
  • 2-Business Day Shipping (4 business days including processing) - $15.00
  • 1-Business Day Shipping (3 business days including processing) - $25.00

Returns and Exchanges:

Your purchase can be returned or exchanged, within 30 days of purchase, as long as it meets the following requirements:

The product is returned in its original packaging
The original hang tag is attached to the sandal
There are no visible signs of wear and tear
A copy of your original receipt

Please click here to obtain return authorization

Please note: There are no returns on custom product. To ensure satisfaction, please double check all of your selections. All sales are final for Make Your Own.

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