Havaianas

Customer Service


Contact Us:

Ordering By Phone
Call toll free 1-866-822-0962


Hours of Operation:

Monday through Friday: 8 AM to 12 AM.
Saturday and Sunday: 9 AM to 9 PM.

We accept Visa, Master Card, Discover, and American Express.


Send inquiries to:

Customer Service & Marketing:
info@havaianasus.com

Wholesale Accounts:
wholesale@havaianasus.com


Shipping Options:

  • Standard Shipping (3-6 business days) $1
  • Ground Shipping $6
  • UPS 2 Day $12
  • UPS Next Day $25
  • USPS Priority Mail $6 (PO Box and PO/FPO deliveries)

Returns and Exchanges:

Your purchase can be returned or exchanged, within 30 days of purchase, as long as it meets the following requirements:

The product is returned in its original packaging
The original hang tag is attached to the sandal
There are no visible signs of wear and tear
A copy of your original receipt

Please click here to obtain return authorization

Please note: There are no returns on custom product. To ensure satisfaction, please double check all of your selections. All sales are final for Make Your Own.