Returns

To return your Havaianas please make sure to follow the steps below:
Login to your havaianasus.com account, select the order (and product) that you want to return.
Write the RA# in CAPS on the original invoice
Place the product with the original hangtag and packing list within the box
Ship the package to the address

Exel - Alpargatas
3650 Brookham Drive
Suite B
Grove City, OH 43123

Your purchase can be returned or exchanged, within 30 days of purchase, as long as it meets the following requirements:
- The product is returned in its original packaging
- The original hang tag is attached to the sandal
- There are no visible signs of wear and tear

Havaianas will fully refund products returned within the requirements. Havaianas is not responsible and does not reimburse the shipping costs associated to returning our product.

Exchanges

Havaianas will fully refund products returned within the requirements. Havaianas is not responsible and does not reimburse the shipping costs associated to returning our product.